Privacy Policy
Last updated: June 3, 2026
Welcome to Crew Table. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the service, expressing an interest in obtaining information about us or our products, or otherwise contacting us.
- Account Information: Name, email address, password, company name, phone number, and physical business address.
- Customer & Job Data: Information you input regarding your customers, work zones, service history, tool assignments, checklists, and invoices.
- Device Data: IP address, browser characteristics, operating system, and tracking details when using the platform.
2. How We Use Your Information
We use personal information collected via our service for a variety of business purposes, including:
- To facilitate account creation and logon processes.
- To enable user-to-user and customer communication (e.g. via Twilio or custom SMTP settings).
- To manage customer invoices and track service histories.
- To enforce our terms, conditions, and policies.
3. Payment Processing & Stripe
We use third-party payment processors to handle all billing and payment details. Currently, our service utilizes Stripe, Inc. for payment processing.
When you subscribe to a paid tier or process client transactions, your payment credentials are provided directly to Stripe. We do not store or process your raw credit card numbers or bank credentials on our servers. The storage and use of your payment details are governed by Stripe's Privacy Policy, which can be viewed at stripe.com/privacy.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes third-party integrations you explicitly enable, such as Twilio for text messaging.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws (such as GDPR or CCPA). These may include the right to request access to and obtain a copy of your personal information, request rectification or erasure, or restrict processing.
7. Contact Us
If you have questions or comments about this policy, you may email us at support@crewtable.com.